The Guide to Successful Searching and Ordering
Some Important Search Tips
All databases are unique (and a little quirky). Here are some really useful search tips for ours:
1. Choose from the pull-down search menu carefully. The search menu tells us where in the database to look for your request. If you want to find a favorite song title but search under "Artist" you are sure to miss out on many, if not all, of the choices we offer.
If you're confused about the best search option for you, try a few different ones.
2. If searching for a song, check that you've chosen "Song Name" from the search pull-down menu. Then, TYPE ONLY THE EXACT NAME OF THE SONG. Do not include any extra words (e.g., do not include lyrics, the artist, the instrument, etc.).
3. Try using just the last names of artists/composers. Publishers vary widely in the way they reference famous artists and composers. Limit yourself to last names and you're sure to find worthwhile titles that you might otherwise miss.
4. Try fewer words at first go. For example, search "Beatles" rather then "Beatles tab".
Sort the Results to Suit Your Needs
We automatically sort search results in best-selling order. You can also sort your results by newest release, by price or in alphabetical order. Click on the sort links (at the top of the search results) to change the sort order. Bravo!
Narrow Down Your Choices
If your first search yields too many titles to choose from, use the "Narrow these results" box at the top or bottom of the page to add one or two additional search words. This will narrow down your results.
For instance, say you first search "Beatles." You can narrow our 400+ Beatles titles by adding "flute" to the "Narrow these results" box. You'll then find we have four great Beatles titles for flute.
Zero ResultsEmail us at firstname.lastname@example.org “If you can’t find it here you won’t find it anywhere”
To order online, simply choose the items you wish to purchase and add them, individually, to your shopping cart. Then you can click on the "Shopping List" and proceed to checkout from there.
If you do not wish to order online, you may also order by email 24/7, telephone or by mail.
You can email us 24/7 (You should receive a reply within 24 hours)
You can call in your order Monday-Friday, 10:00 a.m.- 5 p.m. and Saturday 10 a.m.- 5 p.m. PST. Please have the quantity of each item and the catalog number, along with your credit card account number, expiration date and security code (the 3- or 4-digit number usually found on the back of the card in the signature strip).
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For questions regarding your order or shipping, please e-mail us at email@example.com or call us at 818.567.4338 between 10:00 a.m. and 5:00 p.m. PST Monday through Friday.
Saturday 10 a.m. to 5:00 p.m.
For questions about our products, please e-mail us at firstname.lastname@example.org or call us at 818.567.4338 (Mon.-Fri., 10:00 a.m. - 5:00 p.m. and Sat. 10:00 a.m. - 5:00 p.m. PST).
For technical questions or problems with our web site, please e-mail us at email@example.com.
PRICE & AVAILABILITY OF ITEMS
HSM is a retail print music dealer. All prices and availability of items on our website are controlled by the publisher or manufacturer and may change without notice. Regrettably, with over a quarter of a million items in our database, occasions occur when price and availability are not accurate. If price or availability on an item you have ordered changes, when possible, we will notify you prior to shipping. If you would like current price or availability information on any item, please call us at 818.567.4338 or email us at firstname.lastname@example.org